| APPLICATIONS ENGINEER, SENIOR | Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. Supervises software configuration management. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline and 8 years of specific experience working with COBOL, Ada, C, C++, SQL, and third/fourth generation languages in the design and implementation of systems and using database management systems. Knowledgeable of applicable standards Master's degree (in the fields described above ) and 6 years specialized experience. | With 11 years of specialized experience, a degree is not required. |
| CABLE PULLER | Pulls lead-sheathed electrical cables for electric power systems through ducts: Pushes long, flexible, steel ribbon (fish tape) or rods through duct. Attaches wire to rod or fish tape and pulls wire through duct. Attaches wire to cable and pulls cable through duct by hand or using winch. May pull ball or mandrel through duct to ensure clear passage for cable. | High School level reading, writing, and analytical skills 1 to 2 yrs. experience. | |
| CABLE SPLICER | Installs, maintains, repairs, and modifies cable systems. Uses engineered drawings, statements of work, and technical manuals to determine requirements for underground, buried, and aerial cable systems. Prepares and installs distribution equipment. Terminates tip cables on main distribution farms. Installs, maintains, and repairs dry air compressors and continuous flow and static pressurization systems. Ensures techniques, materials, and accomplishments are according to technical standards, and specifications and engineered directives Locates, repairs, and replaces splice cases. Performs pneumatic troubleshooting to locate faulty splice cases and pressure component assemblies, using resistance measurements and pressure gradients. Repairs pressure component assemblies and adjust pressure contractors. Determines course of signal deterioration in voice and data circuits over cable by using test equipment. Interprets compressor meter readings and adjusts controls. Troubleshoots pneumatic and electrical malfunctions in cable air-dryer compressors. | High School level reading, writing, and analytical skills 1 to 2 yrs. experience. | |
| CARPENTER | Performs the carpentry duties necessary to maintain in good repair building woodwork and equipment such as bins, cribs, benches, partitions, doors, floors, stairs, casings, and trim made of wood. Work involves most of the following: Planning and laying out of work from blueprints, drawings, models or verbal instructions, using a variety of carpenter’s hand tools, portable power tools and standard measuring instruments; making standard shop computations relating to dimensions of work; and selecting materials necessary for the work. | High school/vocational school diploma or GED certificate. 1 year professional experience. | |
| COMPUTER SYSTEMS ANALYST, INTERMEDIATE | Performs systems analysis, design, programming, documentation, or implementation of complex system applications and related IT/ADP systems concepts for effective implementation. Participates in all phases of the software development life cycle with emphasis on the planning, analysis, programming, testing and acceptance phases. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. Prepares and delivers presentations and briefings as required. | Bachelor's degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline. | 2-4 years experience in the analysis and design of business or scientific applications using database management systems or high-order programming languages. |
| COMPUTER SYSTEMS ANALYST, SENIOR | Performs systems analysis, design, programming, documentation, or implementation of complex system applications and related MIS/ADP systems concepts for effective implementation. Participates in all phases of the software development life cycle with emphasis on the planning, analysis, testing and acceptance phases. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. | Bachelor's degree in Computer Science, Information Systems, Engineering, or a related scientific or technical discipline | 4-6 years progressive experience in the analysis and design of business or scientific applications using database management systems or high level programming languages. Task leaders must have supervisory or project leader experience. This experience is not in addition to the experience requirements for the skill category. Project leader must demonstrate an ability to accomplish projects/tasks through others. |
| CONFIGURATION MANAGEMENT SPECIALIST, INTERMEDIATE | Configures IT equipment, maintains records of configuration, parts specifications, receiving documents and other related information. | Bachelor's degree in computer sciences, engineering or a related discipline. | 2-4 years of experience in configuration management relating to required service or 3 years of experience. |
| CONFIGURATION MANAGEMENT SPECIALIST, JUNIOR | Configures IT equipment, maintains records of configuration, parts specifications, receiving documents and other related information. | Bachelor's degree in computer sciences, engineering or a related discipline. | 0-3 years of experience in configuration management relating to required service or 1 years of experience. |
| CONFIGURATION MANAGEMENT SPECIALIST, SENIOR | Augments other skill categories by providing unique IS/ADP systems knowledge in areas that require in-depth current knowledge of a specialized IS discipline. May participate in all phases of task performance with emphasis on the planning, analysis, testing, documentation, and acceptance phases. Prepares and delivers presentations and briefings as required. Examples of specific duties by specialty include: Establishes and enforces procedures to ensure that software products are reviewed, approved, and baselined at the appropriate points in their life cycles. Ensures that the proper documentation is available to deploy and maintain each version of a software product. Responsible for data management integrity. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. | 4-6 years progressive experience in IS/ADP systems analysis. Task leaders must have supervisory or project leader experience. This experience is not in addition to the experience requirements for the skill category. Project leader experience is experience that demonstrates an individual's ability to accomplish projects/tasks through others. |
| DRAFTER / AUTO CAD SPECIALIST, INTERMEDIATE | Prepares complex drawings or original designs that require a high degree of precision; performs difficult assignments requiring initiative, resourcefulness, and drafting expertise with minimum supervision. Assures that anticipated problems in manufacture, assembly, installation, and operation are resolved by the drawing produced. | | 2-5 years of experience. |
| DRAFTER / AUTO CAD SPECIALIST, JUNIOR | Prepares drawings of low to medium complexity under supervision. | | 0-3 years of experience. |
| DRAFTER / AUTO CAD SPECIALIST, SENIOR | Prepares drawings of unique, complex or original designs that require a high degree of precision; performs unusually difficult assignments requiring considerable initiative, resourcefulness, and drafting expertise. Assures that anticipated problems in manufacture, assembly, installation, and operation are resolved by the drawing produced. Exercises independent judgment in selecting and interpreting data based on knowledge of the design intent. Shall provide all necessary guidance to lower-level drafters for resolution of all problems. | Bachelor's degree. | 5 - 7 years of experience with four years managing other drafters or 4 - 6 years of experience with 2 years managing other drafters w/degree. |
| ELECTRICIAN | Performs a variety of electrical trade functions such as the installation, maintenance, or repair of equipment for the generation, distribution, or utilization of electric energy. Work involves most of the following: Installing or repairing any of a variety of electrical equipment such as generators, transformers, switchboards, controllers, circuit breakers, motors, heating units, conduit systems, or other transmission equipment; working from blueprints, drawings, layouts, or other specifications; locating and diagnosing trouble in the electrical system or equipment; working standard computations relating to load requirements of wiring or electrical equipment; and using a variety of electrician’s hand tools and measuring and testing instruments. In general, the work of the maintenance electrician requires rounded training and experience usually acquired through a formal apprenticeship ro equivalent training and experience. | High School level plus some specialized knowledge. | 6 to 8 years experience. May specialize in one phase or type of environmental pollution or protection and be identified according to specialty. |
| ELECTRONICS TECHNICIAN, INTERMEDIATE | Review and checking of engineering drawings for completeness, adequacy and compliance with instructions and appropriate standards and specifications. | Graduate of a technical/military school, with 4-6 years of experience. | 2-4 years experience. |
| ELECTRONICS TECHNICIAN, JUNIOR | Demonstrated working knowledge in area of technical specialty. Applies standard principles, theories, concepts, and techniques to accomplish assignments. Provides solutions to a variety of problems. Ability to operate and maintain various systems ranging from large scale to individual systems. Uses a wide application of principles, theories, and concepts. Provides solutions to a wide range of difficult problems. Solutions are imaginative, thorough, and practicable. | High School Diploma. | Individual requires the training, skills, and experience to operate and maintain systems within a technical ADP/systems environment. Provides knowledge of system requirements, operations, and specifications. Applies technical expertise in operating and maintaining complex operating environments, states of technology, and current processes. Must have 5 years of experience. This technical position requires training or experience in one or more of the following disciplines or the equivalent: computer systems, engineering, logistics, quality assurance, systems analysis; business, or management. |
| ELECTRONICS TECHNICIAN, SENIOR | Review and checking of engineering drawings for completeness, adequacy and compliance with instructions and appropriate standards and specifications. | Graduate of a technical/military school, with 4-6 years of experience. | 2-4 years experience. |
| ENGAGEMENT MNGR/ENTERPRISE ARCHITECT | Works directly with customer management in applying advanced priciples, theories and concepts to a wide range of work in the areas of planning, deployment, operation and/or enhancement of advanced telecommunications and information technology systems networks. Works on complex problems and provides solutions that are innovative and often involve re-evaluation of established theories and practices, leading to new and creative understanding of customer business requirements and how the requirements are evolving. | Master's degree in technical field. | Six years of technical experience in applications software development, one of which is in systems analysis. Competent to work at a high technical level for all phases of applications systems analysis and programming activities. |
| ENGINEER, INTERMEDIATE | Conducts or participates in the research, design and development of information processing hardware and/or electrical components, mechanisms, materials, circuitry, equipment or processes. Defines requirements for hardware system architecture and evaluates performance, integrates hardware units and interconnection of units, implements test plans and handles design documentation. Includes installation optimization and resolution of hardware/software faults in local and wide area networks. Provides basic network performance assessments, resolution of single and multi network management issues, network planning and design, network installation, network management, COTS programming functions, and database applications and management across multiple network platforms. | Bachelor's degree. | 4-6 years experience. An additional 3 years experience may be substituted for the Bachelor's degree. |
| ENGINEER, JUNIOR | Conducts or participates in the research, design and development of information processing hardware and/or electrical components, mechanisms, materials, circuitry, equipment or processes. Defines requirements for hardware system architecture and evaluates performance, integrates hardware units and interconnection of units, implements test plans and handles design documentation. Includes installation optimization and resolution of hardware/software faults in local and wide area networks. Provides basic network performance assessments, resolution of single and multi network management issues, network planning and design, network installation, network management, COTS programming functions, and database applications and management across multiple network platforms. | Bachelors degree. | 0-3 years experience. An additional 3 years experience may be substituted for the Bachelor's degree. |
| ENGINEER, SENIOR | Duties will encompass all of the Network Engineer/Technician's and include the following: design and integration of new technologies into communications infrastructures. Design and implementation of transition and migration of networks, and development of network addressing schemes. | Master's degree. | 5 years experience. An additional 2 years experience may be substituted for the Master's degree and an additional 3 years experience may be substituted for the Bachelor's degree. |
| ENGINEERING TECHNICIAN, INTERMEDIATE | Demonstrated working knowledge in area of technical specialty. Applies standard principles, theories, concepts, and techniques to accomplish assignments. Provides solutions to a variety of problems. Ability to operate and maintain various systems ranging from large scale to individual systems. Uses a wide application of principles, theories, and concepts. Provides solutions to a wide range of difficult problems. Solutions are imaginative, thorough, and practicable. | High School Diploma. | Individual requires the training, skills, and experience to operate and maintain systems within a technical ADP/systems environment. Provides knowledge of system requirements, operations, and specifications. Applies technical expertise in operating and maintaining complex operating environments, states of technology, and current processes. Must have 7 years of experience. This technical position requires training or experience in one or more of the following disciplines or the equivalent: computer systems, engineering, logistics, quality assurance, systems analysis; business, or management. |
| ENGINEERING TECHNICIAN, JUNIOR | Demonstrated working knowledge in area of technical specialty. Applies standard principles, theories, concepts, and techniques to accomplish assignments. Provides solutions to a variety of problems. Ability to operate and maintain various systems ranging from large scale to individual systems. Uses a wide application of principles, theories, and concepts. Provides solutions to a wide range of difficult problems. Solutions are imaginative, thorough, and practicable. | High School Diploma. | Individual requires the training, skills, and experience to operate and maintain systems within a technical ADP/systems environment. Provides knowledge of system requirements, operations, and specifications. Applies technical expertise in operating and maintaining complex operating environments, states of technology, and current processes. Must have 5 years of experience. This technical position requires training or experience in one or more of the following disciplines or the equivalent: computer systems, engineering, logistics, quality assurance, systems analysis; business, or management |
| ENGINEERING TECHNICIAN, SENIOR | Demonstrated working knowledge in area of technical specialty. Applies standard principles, theories, concepts, and techniques to accomplish assignments. Provides solutions to a variety of problems. Ability to operate and maintain various systems ranging from large scale to individual systems. Uses a wide application of principles, theories, and concepts. Provides solutions to a wide range of difficult problems. Solutions are imaginative, thorough, and practicable. | High School Diploma. | Individual requires the training, skills, and experience to operate and maintain systems within a technical ADP/systems environment. Provides knowledge of system requirements, operations, and specifications. Applies technical expertise in operating and maintaining complex operating environments, states of technology, and current processes. Must have 9 years of experience. This technical position requires training or experience in one or more of the following disciplines or the equivalent: computer systems, engineering, logistics, quality assurance, systems analysis; business, or management. |
| ENVIRONMENTAL TECHNICIAN (HAZARDOUS MATERIALS) | Conducts investigations IAW prescribed standards to determine controlling pollutants in air, water, soil, and hazardous materials; knowledge of agriculture, chemistry, meteorology, engineering principles. Conducts tests to determine characteristics or composition of solid, liquid, or gaseous materials and substances, using pH meter, chemicals, autoclaves, centrifuge spectrophotometer, microscope, analytical instrumentation, and chemical laboratory equipment. Collects samples of gases; air; meteorological data; water; and soil, silt, or mud to determine chemical composition and nature of pollutants. Prepares samples for testing; records data; prepares summaries and charts. Sets monitoring equipment to provide flow of information. Installs, operates, performs routine maintenance of gase and fluid flow systems, chemical reaction system, mechanical equipment; other test instrumentation. Operates fixed or mobile monitoring or data collection station. Conducts bacteriological or other tests related to research in environmental or pollution control activity. Collect and analyze engine exhaust emissions. | High School level plus some specialized knowledge. | 6 to 8 years experience. |
| FIREWALL ENGINEER | Performs complex assignments requiring knowledge in areas related to Data Security Design and Support such as Firewall and other network border devices. Provides 2nd and/or 3rd level problem support to the Help Desk. Assists Service partners in problem resolution and follow up, and communicates unresolved problems. | BSCS, IS, Telecommunications etc. | 3-6 years experience in technology processing. Checkpoint Certification preferred. Cisco Certified Network Associate (CCNA) preferred. Requires demonstrated technical proficiency encompassing, but not limited to, network diagnostic software/ hardware; network management, network security disciplines. |
| HARDWARE ENGINEER, JUNIOR | Perform electrical and mechanical design engineering. Build and troubleshoot complex digital and analog boards as well as perform PC design and board layout. Produce design level documentation. Perform engineering for existing hardware components, PWB layout, schematic capture with associated library establishment/maintenance with existing OrCAD CIS software, and perform CAD and AutoCAD engineering. Also required is the composition of parts lists for hardware builds, engineering drawing generation and modification, and the development and implementation of new designs. | Bachelor's degree in electrical or mechanical engineering. | Proficiency with CAD and AutoCAD using existing OrCAD CIS software, advanced experience with design engineering. Fluent with Visual Basic and Autolisp, and mastery of Pads, ViewDraw, and Microsoft Office programs. |
| HARDWARE ENGINEER, SENIOR | Provide Hardware Engineering support including development and documentation of candidate system architectures, definition, design, development and documentation of the hardware portion of a system, support to rapid prototyping efforts, HW/HW and HW/SW integration testing, and customer interface. Emphasis will be placed upon definition and documentation of digital communication interfaces and the integration of COTS products. | Bachelor's degree in electrical or mechanical engineering. | Minimum 10 years experience. |
| HEAVY EQUIPMENT OPERATOR | Operates heavy equipment such as cranes, clamshells, power shovels, motor graders, heavy loaders, carryalls, bulldozers, rollers, scrapers, and large industrial tractors with pan or scrapper attachments. Equipment is used to excavate, load or move dirt, gravel or other materials. Operator may read and interpret grade and slope stakes and simple plans. May grease, adjust and make emergency repairs to equipment. | High School level plus some specialized knowledge. | 4 to 6 yrs. experience. |
| INTERNET SECURITY ENGINEER | Provides technical expertise for defining Internet/Intranet architectures and selecting technologies that protect systems from unauthorized modification which could lead to disclosure or destruction of corporate data. Provides risk analysis and assessment to develop system accreditation and certification plans. Performs internal and external (outside the firewall) audits. | Bachelors Degree. | 3 years related experience. |
| INTERNET/INTRANET DEVELOPER, INTERMEDIATE | Provides technical expertise, support, and oversight in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission. | Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, Social Science, or other related analytical, scientific, or technical disciplines. | 6-9 years experience and hands-on understanding of how products and services interrelate and support the customer mission. |
| INTERNET/INTRANET DEVELOPER, JUNIOR | Provides technical expertise and support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission. | Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, Social Science, or other related analytical, scientific, or technical disciplines. | 4-6 years experience. |
| INTERNET/INTRANET DEVELOPER, SENIOR | Analyzing collected data to determine the performance and health of the system and network, recommending and implementing changes to the overall system and the network to ensure service to the customer. May include recommending and making changes to hardware and software configurations across the systems and networks to maximize performance. | Masters Degree and 6-8 years of experience. | An additional 2 years may be substituted for the Masters Degree and an additional 3 years may be substituted for the Bachelors Degree. |
| INVENTORY MANAGEMENT (LOGISTICS) SPECIALIST, INTERMEDIATE | Prepares logistics support documentation and source data, such as logistics operational management/customer documents, integrated logistics support summaries, post-production support plans, and logistics implementation plans. Implements logistics plans, databases and support files to support the fielding of new complex systems or major modifications. Knowledgeable in information technology to support hardware and software architecture and maintenance. | Bachelor's degree and 2-4 years of experience. An additional 3 years experience may be substituted for the Bachelor's degree. | Experience with the various logistics support functions and their automated support systems, involving maintenance planning, personnel planning, training, support equipment, test equipment, technical and logistics data, facilities support, and supply support. |
| INVENTORY MANAGEMENT (LOGISTICS) SPECIALIST, JUNIOR | Prepares logistics support documentation and source data, such as logistics operational management/customer documents, integrated logistics support summaries, post-production support plans, and logistics implementation plans. Implements logistics plans, databases and support files to support the fielding of new complex systems or major modifications. Knowledgeable in information technology to support hardware and software architecture and maintenance. | Bachelor's degree and 0-3 years of experience. An additional 3 years experience may be substituted for the Bachelor's degree. | Experience with the various logistics support functions and their automated support systems, involving maintenance planning, personnel planning, training, support equipment, test equipment, technical and logistics data, facilities support, and supply support. |
| INVENTORY MANAGEMENT (LOGISTICS) SPECIALIST, SENIOR | Prepares logistics support documentation and source data, such as logistics operational management/customer documents, integrated logistics support summaries, post-production support plans, and logistics implementation plans. Implements logistics plans, databases and support files to support the fielding of new complex systems or major modifications. Knowledgeable in information technology to support hardware and software architecture and maintenance. Supervises other logistic Specialists. | Bachelor's degree and 4 -6 years of experience. An additional 3 years experience may be substituted for the Bachelor's degree. | Experience with the various logistics support functions and their automated support systems, involving maintenance planning, personnel planning, training, support equipment, test equipment, technical and logistics data, facilities support, and supply support. |
| IT CERTIFIED PROFESSIONAL, HP OPENVIEW | The HP OpenView IT Certified Professional has the skills necessary to take a set of customer business requirements, plan & design a solution (including application, platform, OS, storage, network & option components) - within a specialty area necessary. They also have the ability to solve a customer’s business needs. The IT Certified Professional is able to explain, advocate and position business class and enterprise class products, solutions and services at specialist level. | Passing of required HP certification tests in one or more areas of expertise: HPOV IT Service Management,
HPOV Network Management, HPOV Storage Management,
HPOV UNIX Server Management. | |
| IT CERTIFIED PROFESSIONAL, MICROSOFT | The Microsoft IT Certified Professional has the skills to successfully implement a Microsoft product or technology as part of a business solution in an organization. | Passing of required Microsoft Certified (MC) tests in one or more areas of expertise:
MCDST--Desktop Support Technician, MCSA--Systems, Administrator, MCSE--Systems Engineer,
MCDBA--Database Administrator,
MCT--Trainer,
MCAD--Appliaction Developer,
MCSD--Solution Developer,
MCOS--Office Specialist | |
| IT CERTIFIED PROFESSIONAL, PRODUCT OR TECHNOLOGY | Depending on the certification, the professional has the skills necessary to design and/or trouble shoot networks composed of specific vendor products and/or technologies. This includes database development, management and administration. | Passing of required courses in one or more specific vendor product lines or technologies offered by various manufacturers (Cisco, Enterasys, Nortel, etc.) or training companies (Global Knowledge, Learning Tree, etc.) | |
| LABORER | Performs tasks which require mainly physical abilities and effort involving little or no specialized skill or prior work experience. The following tasks are typical of this occupation: Loads and unloads trucks, and other conveyances; moves supplies and materials to proper location by wheelbarrows or hand-trucks; stacks materials for storage or binning; collects refuse and salvageable materials. Digs, fills, and tamps earth excavations; levels ground using pick, shovel, tamper and rake; shovels concrete and snow; cleans culverts and ditches; cuts trees and bruch; operates power lawnmowers. Moves and arranges heavy pieces of office and household furniture, equipment, and applicances; moves heavy pieces of automotive, medical engineering, and other types of machinery and equipment. Spreads sand and salt on icy roads and walk-ways; picks up leaves and trash. | High School level plus some specialized knowledge. | 4 to 6 yrs. experience. |
| NETWORK STORAGE ADMINISTRATOR | Provides IS/ADP in-depth systems knowledge in areas of a specialized IS discipline. Participate in all phases of task performance with emphasis on the planning, analysis, testing, documentation, and acceptance phases. Examples of specific duties include: Specifies proper types of files organization, indexing methods, and security procedures. Advises on the design of complex data bases (e.g., schema and subschema details). Defines specialized aspects of customer's data base documentation. Performs detailed comparisons of various data base systems. Performs duties in a complex, distributed, heterogeneous computing environment, which may involve different types of hardware platforms, operating systems applications, and network environments. Provides expertise in data storage systems. Develops backup and archival policies and procedures. Configures storage systems software to meet requirements. Implements software solutions for performance enhancement, operator interface, and increased customer capability. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline and 4 - 6 years progressive experience in IS/ADP systems analysis. | Task leaders must have supervisory or project leader experience. This experience is not in addition to the experience requirements for the skill category. Project leader experience is experience that demonstrates an individual's ability to accomplish projects/tasks through others. |
| NETWORK SYSTEMS PROGRAMMER, INTERMEDIATE | Apply experience as a networking generalist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess knowledge of networking products. Understand architecture principles and design practices. Understand datacom concepts. Ability to support large projects and system wide problems. Exercises some latitude in determining technical objectives of assignment. Translates specified goals in to own work assignments. Interfaces cross-functionally and works on team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Provides technical guidance to new team members. Takes ownership for initiatives and code facets, and then drives ongoing evaluation and success. Follows prescribed methods on issue resolution. Uses judgment to solve problems. Applies high degree of ingenuity using broad parameters for foundation of decisions. | MSEE/CS combined with 3-5 years of related experience, or BSEE/CS combined with 4-6 yrs related experience. | |
| NETWORK SYSTEMS PROGRAMMER, JUNIOR | Requires some experience with more than one of the LAN/WAN and network layer protocols. Possess some knowledge of networking products. Understand design practices. Understand datacom concepts. Ability to support projects and more senior engineers. Exercises limited latitude in determining technical objectives of assignment. Follows specified goals in work assignments. Works on team collaboration within work group. Customer resolution requires excellent verbal skills and professional presentation. Takes ownership for assignment and code facets, and then drives ongoing evaluation and success. Follows prescribed methods on issue resolution. Uses judgment to solve problems. | MSEE/CS combined with 0 years of related experience, or BSEE/CS combined with 1-3 yrs related experience. | |
| NETWORK SYSTEMS PROGRAMMER, SENIOR | Apply extensive experience as a networking generalist or specialist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess broad knowledge of networking products. Understand advanced architecture principles and design practices. Understand advanced datacom concepts. Ability to plan large projects and system wide problems. Exercises considerable latitude in determining technical objectives of assignment. Translates high level goals in to own work assignments. Interfaces cross-functionally and leads team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Mentors junior team members and resolves conflicts by fostering team communications. Provides technical guidance to small teams. Takes ownership for initiatives and code facets, and then drives ongoing evaluation and success. Determines own methods on issue resolution. Uses judgment to solve problems. Applies high degree of ingenuity using broad parameters for foundation of decisions. | MSEE/CS combined with 5-7 years of related experience, or BSEE/CS combined with 7-10+ yrs related experience. | |
| PRODUCT SPECIALIST | Depending on the certification, the specialist has the skills necessary to design and/or trouble shoot networks composed of specific vendor products. | Passing of required courses in one or more specific vendor product lines offered by various manufacturers (Cisco, Enterasys, Nortel, etc.) or training companies (Global Knowledge, Learning Tree, etc.) | |
| PROGRAM MANAGER, INTERMEDIATE | Develops, plans, implements and/or controls assigned programs and proposals. Establishes performance objectives for assigned programs. Ensures cost, technical and schedule objectives are met. Serves as the primary contact for the customer on matters pertaining to the program. | Masters Degree. | An additional two years may be substituted for the Masters Degree. |
| PROGRAM MANAGER, JUNIOR | Assists in the project's operation and maintenance functions. Must have a thorough knowledge of the capabilities of applicable computer and communications configurations. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline. | 0-3 years of specific experience in managing the overall operating functions of a modern small to medium scale computer environment including responsibility for such activities as computer network operations, hardware and software maintenance, customer support, and production control. Management expertise through the effective use of project management scheduling tools. Must have proven expertise in the management and control of funds and resources and demonstrated capability in managing multi-task task orders. With 6 years of specialized experience, a degree is not required. |
| PROGRAM MANAGER, SENIOR | Performs day-to-day management of overall contract support operations, possibly involving multiple projects and groups of personnel at multiple locations. Organizes, directs, and coordinates the planning and production of all contract support activities. Demonstrates written and oral communication skills. Establishes and alters (as necessary) corporate management structure to direct effective contract support activities. | Master's Degree. | Experience: Must have 12 years of IT experience, including at least 8 years of IT and/or telecommunications system management experience. Specialized Experience: At least 8 years of direct supervision of IT software development, integration, maintenance projects, and/or telecommunications systems. Must be capable of leading projects that involve the successful management of teams composed of data processing and other information management professionals who have been involved in analysis, design, integration, testing, documenting, converting, extending, and implementing automated information and/or telecommunications systems. |
| PROGRAMMER ANALYST / PROGRAMMER, INTERMEDIATE | Performs assigned portions of design, programming, and documentation for IS/ADP systems. Participates in all phases of software development with emphasis on the programming, testing, documentation, and acceptance phases. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. | Bachelor's degree and 2-4 years experience in the computer programming field. | Task leaders must have supervisory or project leader experience. This experience is not in addition to the experience requirements for the skill category. |
| PROGRAMMER ANALYST / PROGRAMMER, JUNIOR | Performs assigned portions of design, programming, and documentation for IS/ADP systems. Participates in all phases of software development with emphasis on the programming, testing, documentation, and acceptance phases. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. | Bachelor's degree and 0-3 years experience in the computer programming field. | |
| PROGRAMMER ANALYST / PROGRAMMER, SENIOR | Performs design, programming, documentation, and implementation of applications that require knowledge of information systems and related systems concepts for effective development and deployment of software modules. Participates in all phases of software development with emphasis on the design, coding, testing, documentation, and acceptance phases. Designs and prepares technical reports and related documentation. | Bachelor's degree in a related field and 4-6 years of experience in the computer programming field. | Task leaders must have supervisory or project leader experience. This experience is not in addition to the experience requirements for the skill category. |
| PROJECT MANAGER, INTERMEDIATE | Takes leadership of technical/administrative projects and tasks. Plans, schedules, documents, reports, tracks progress of any provides status accounting and technical management of projects to ensure work scope, schedule and budgets and defined and maintained. Manages small programs/proposals. | Bachelor's degree in a related technical discipline with
4-6 years of experience and at least 2 year of management experience. Master's degree and 1- 2 years of experience and with at least 1 year in management. | With 8- 10 years of related experience with at least 4 years in management no degree is required. |
| PROJECT MANAGER, JUNIOR | Leads small tasks with a low level of complexity and a low risk. The individual shall have outstanding capabilities in oral and written communications. | Bachelor's degree in a related technical discipline with 0-3 years of experience and at least 1 year of management experience. 1 year of experience and a Master's degree with at least 1 year in management. | With 5 years of related experience with at least 2 years in management no degree is required. |
| PROJECT MANAGER, SENIOR | Manages large tasks with a high level of complexity and a high risk. The individual shall have outstanding capabilities in oral and written communications. | Bachelor's degree in a related technical discipline and 6 - 8 years of experience with at least 3 years of management experience. Master's degree and 3 years of experience with at least 1 year in management. | With 15 years of related experience with at least 8 years in management a degree is not required. |
| SECURITY SPECIALIST, INTERMEDIATE | Provides customer support in solving all phases of INFOSEC - related technical problems. Reviews and recommends INFOSEC solutions to customer problems based on an understanding of products/systems test results. Conducts systems security analysis and implementation, system engineering, electrical design, design assurance, testing, software engineering, program design, configuration management, integration and testing of INFOSEC products and techniques. Solutions are based on a firm understanding of government/industry policy, practices, procedures, and customer requirements. Particular attention placed on Guard, Firewall, Secure Network Server, PCMCIA format security solutions, “Smart Cards”, and emerging security technologies and future trends in support of information system and network security. Insures that INFOSEC solutions are fully compatible with or engineered into the customer's network design. | Bachelor's degree in electrical, electronic or computer engineering; computer science; or a related field and 3 - 7 years’ experience, of which at least 2 must be specialized experience including system security analysis and implementation; design assurance or testing for INFOSEC products and systems; integration or testing for INFOSEC products and systems. Master's degree and 1 year specialized experience as detailed above. Three years of applicable experience may be substituted for degree. | |
| SECURITY SPECIALIST, JUNIOR | Analyzes general INFOSEC - related technical problems and provides basic engineering and technical support in solving these problems. Configures test beds and conducts testing, records and analyzes results, and provides recommendations for improvements for the products/systems under test. Areas of focus include Guard, Firewall, Secure Network Server, PCMCIA format security solutions, “Smart Cards”, and emerging technologies and future trends. Supports the integration of INFOSEC solutions and technologies into networks with particular attention to protocols, interfaces, and system design. Experience in heterogeneous computer networking technology and work in protocol and/or interface standards specification is recommended. | Bachelor's degree in Electrical, Electronic or Computer engineering; computer science; or, a related field and 0-3 years’ experience, of which at least 2 must be specialized experience. 3 years of additional applicable experience may be substituted for degree. | |
| SECURITY SPECIALIST, SENIOR | Establishes and satisfies system-wide information security requirements based upon the analysis of user, policy, regulatory, and resource demands. Supports customers at the highest levels in the development and implementation of doctrine and policies. Provides leadership and guidance in the development, design and application of solutions implemented by more junior staff members. May have management responsibilities when assigned. Coordinates with senior representatives within the customer organizations to address program goals, milestones, resources and risks. Applies expertise to common user information systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Examples could include classified intelligence and command and control - related networks. Provides work direction and guidance to other personnel; ensures accuracy of the work of other personnel, operates under deadlines, able to work on multiple tasks. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical disciplines and 6 - 10 years’ experience, of which 6 years must be specialized experience including INFOSEC technology, policy and procedure development and implementation on major industry and Government programs/efforts. | Also includes a strong understanding of security policy advocated by the U.S. Government including Department of Defense and appropriate civil agencies, e.g., NIST. General experience includes development of both common user and special purpose command and control/ information systems with increasing responsibilities in the scope and magnitude of the systems for which solutions have been implemented. Master's degree and 2 - 6 years of which 2 must be specialized experience as detailed above. Three years of applicable experience may be substituted for degree. |
| SENIOR MANAGER/SYSTEMS ARCHITECT | Working directly with customer management, applies highly advanced priciples, theories and concepts that contribute to sustained technical excellence of solutions. Managed the technical output of other Consultants, or works independently on unstructured problems and issues involving multivariate factors based on factual or hypothetical data-solution may be innovative or original in nature. Defines leading edge concepts for planning, deployment, operation and/or enhancement of advanced enterprise architecture functions including applications, application integration, business, infrastructure, operations, security, data, storage management, information assurance, presentation, desktop, developer tools, distributed computing, and search. | Bachelor's degree in technical field. | Eight years of technical experience in applications software development, one of which is in systems analysis. Competent to work at a high technical level for all phases of applications systems analysis and programming activities. |
| SOFTWARE ENGINEER, INTERMEDIATE | Works from specifications to develop or modify operating systems applications. Assists with design, coding, benchmark testing, modeling, simulation, debugging and documentation of programs. Applications generally dealing with utility programs, job control language, macros, subroutines and other control modules. Works on most phases of software systems programming applications, and may require instruction and guidance in other phases. | Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex AIS projects, is closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited training institution. | Two years of increasingly complex and progressive experience in performing systems analysis, development, and implementation of business, mathematical, or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies. |
| SOFTWARE ENGINEER, JUNIOR | Performs assigned portions of design, programming, and documentation for IS/ADP systems. Participates in all phases of software development with emphasis on the programming, testing, documentation, and acceptance phases. Designs and prepares technical reports and related documentation, and makes charts and graphs to record results. | Bachelor's degree and 0-3 years experience in the computer programming field. | |
| SOFTWARE ENGINEER, SENIOR | Formulates and defines specifications for operating system applications or modifies and maintains existing applications using engineering releases and utilities from the manufacturer. Responsible for program design, modeling, simulation, coding, testing, debugging and documentation. Responsible for applications dealing with the overall operating system, such as sophisticated file maintenance routines, large telecommunications/communications networks, computer accounting and advanced mathematical/scientific software packages. Instructs, directs, and checks the work of other task personnel. Responsible for quality assurance review and the evaluation of existing and new software products. | Bachelor’s degree from an accredited college or university with a curriculum or major field of study which provides substantial knowledge useful in managing large, complex AIS projects, is closely related to the work to be automated, and/or in a computer science, information system, a physical science, engineering or a mathematics-intensive discipline. | Seven years of increasingly complex and progressive experience in performing systems analysis, development, and implementation of business, mathematical, or scientific settings using a variety of information technology resources. Has experience with current technologies and, where required for the task, emerging technologies. Must have managed or had significant involvement with complex or substantive information technology projects including one year of experience demonstrating management and supervision capabilities. |
| SOFTWARE/TEST ENGINEER, SR | Performs analysis of documented user requirements; directs design of test plans for moderately complex to complex software and hardware applications. Reviews user application system requirements documentation; designs, defines, documents unit and application test plans; transforms test plans into test scripts. Participates in risk management assessment and software/hardware development under direction of a Senior Test Engineer. Ensures proper execution of test scripts; documents test results in test logs or defect tracking systems; ensures test designs and documentation support client, agency or industry standards, time lines and budgets; develops test data for performing required tests; testing conclusions and recommendations are fully supported by test results, and project managers are fully informed of testing status and application deviations from documented user requirements; and for analysis of test results, documents conclusions and makes recommendations as supported by such analysis. | Bachelor's degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution. | Seven years of intensive and progressive experience in a computer related field. Four years within the last eight calendar years of intensive and progressive experience in performing software testing for complex to highly complex software hardware applications and/or systems. |
| SUBJECT MATTER EXPERT, INTERMEDIATE | Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management; software development methodologies; and modeling and simulation. | Bachelor's degree. | Must have 12 years of experience in the IT field. At least 8 years of combined new and related older technical experience in the IT field directly related to the required area of expertise. |
| SUBJECT MATTER EXPERT, JUNIOR | Develops requirements from a project's inception to its conclusion in the subject matter area for simple to moderately complex systems. Assists other senior consultants with analysis and evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management; software development methodologies; and modeling and simulation. | Bachelor's degree. | Must have 8 years of experience in the IT field. At least 5 years of combined new and related older technical experience in the IT field directly related to the required area of expertise. |
| SUBJECT MATTER EXPERT, SR/EXPERT ADVISOR | Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Makes recommendations and advises on organization-wide system improvements, optimization or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management; software development methodologies; and modeling and simulation. | Bachelor's degree. | Must have 15 years of experience in the IT field. At least 10 years of combined new and related older technical experience in the IT field directly related to the required area of expertise. |
| SUPPLY TECHNICIAN /MATERIAL HANDLING SPECIALIST, JUNIOR | Plans, schedules and coordinates materials including raw materials, purchase parts, in process or contract end item materials to support production/delivery requirements. Develops detailed schedules, material requirement plans, production plans and capacity plans. Tracks status of material inventories and shortages. Perform general manual and supply support including the following: packing, shipping, delivery, inventory, stocking, and supply management support. Shall be able to operate material handling equipment and provide support during the same PPM as other assigned onsite personnel. | High School Diploma with 0-1 years of experience. | |
| SUPPLY TECHNICIAN /MATERIAL HANDLING SPECIALIST, SENIOR | Plans, schedules and coordinates materials including raw materials, purchase parts, in process or contract end item materials to support production/delivery requirements. Develops detailed schedules, material requirement plans, production plans and capacity plans. Tracks status of material inventories and shortages. Perform general manual and supply support including the following: packing, shipping, delivery, inventory, stocking, and supply management support. Shall be able to operate material handling equipment and provide support during the same PPM as other assigned onsite personnel. | High School Diploma with 2+ years of experience. | |
| SUPPLY TECHNICIAN/ MAT HANDLING SPECIALIST, INTERMEDIATE | Plans, schedules and coordinates materials including raw materials, purchase parts, in process or contract end item materials to support production/delivery requirements. Develops detailed schedules, material requirement plans, production plans and capacity plans. Tracks status of material inventories and shortages. Perform general manual and supply support including the following: packing, shipping, delivery, inventory, stocking, and supply management support. Shall be able to operate material handling equipment and provide support during the same PPM as other assigned onsite personnel. | High School Diploma with 1-2 years of experience. | |
| SYSTEM ENGINEER, JUNIOR | Provides technical services to include, but not limited to the system administration of desktop and server systems connected to local and wide area networks. Services should include desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area Network System Administration related functions. | Bachelor's degree and 0 - 3 years experience. An additional 3 years experience may be substituted for the Bachelor's degree. | |
| SYSTEM ENGINEER, SENIOR | Duties will encompass all of the Systems Engineer/Technician and include the following: design and integration of new technologies into new and existing systems including the transition and migration of corporate systems. Isolation and resolution of complex hardware and software problems involving the application, the operating system, the hardware, the communications infrastructure, or any combination. | Master's degree and 3-5 years experience. An additional 2 years experience may be substituted for the Master's degree. An additional 3 years experience may be substituted for the Bachelor's degree. | |
| SYSTEMS ADMINISTRATOR, INTERMEDIATE | Performs system analysis, design, development, test and evaluation activities, ensures the integration of software, hardware, reliability, maintainability, safety, survivability, human interface and other requirements in the total engineering effort. Formulates operational concept, performs mission and functional analyses, conducts requirements and information analysis, cost-benefit analysis, system trade studies, and risk analysis. Selects system architecture, allocates requirements and prepares specifications. | Bachelor's degree and 4 - 6 years experience. An additional 3 years experience may be substituted for the Bachelor's degree. | |
| SYSTEMS ADMINISTRATOR, JUNIOR | Performs system analysis, design, development, test and evaluation activities, ensures the integration of software, hardware, reliability, maintainability, safety, survivability, human interface and other requirements in the total engineering effort. | Bachelor's degree and 0 - 3 years experience. An additional 3 years experience may be substituted for the Bachelor's degree. | |
| SYSTEMS ADMINISTRATOR, SENIOR | Performs system analysis, design, development, test and evaluation activities, ensures the integration of software, hardware, reliability, maintainability, safety, survivability, human interface and other requirements in the total engineering effort. Formulates operational concept, performs mission and functional analyses, conducts requirements and information analysis, cost-benefit analysis, system trade studies, and risk analysis. Selects system architecture, allocates requirements and prepares specifications. | Bachelor's degree and 6 - 8 years experience. An additional 3 years experience may be substituted for the Bachelor's degree. | |
| SYSTEMS ARCHITECT, INTERMEDIATE | Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures that the common operating environment is compliant with agency standards. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline and 1 - 3 years of supervisory experience. | Experience in the structured analysis, design methodologies and design tools (such as IDEF 1x, entity relationship diagrams, and other design techniques), object oriented principles, and experience with the logical and physical functional, operational, and technical architecture of large and complex information systems. Master's degree (in the fields described above ) and 1 - 2 years specialized experience. |
| SYSTEMS ARCHITECT, PRINCIPAL | Supervises system architects, establishes system information requirements using analysis of the information engineers in the development of enterprise-wide or large scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures that the common operating environment is compliant with agency standards. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline and 4-6 years of supervisory experience. | Experience in the structured analysis, design methodologies and design tools (such as IDEF 1x, entity relationship diagrams, and other design techniques), object oriented principles, and experience with the logical and physical functional, operational, and technical architecture of large and complex information systems. Master's degree (in the fields described above ) and 4 - 6 years specialized experience. Ph.D. (in the fields described above) and 3 - 5 years specialized experience. |
| SYSTEMS ARCHITECT, SENIOR | Supervises system architects, establishes system information requirements using analysis of the information engineers in the development of enterprise-wide or large scale information systems. Designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Ensures that the common operating environment is compliant with agency standards. Evaluates analytically and systematically problems of work flows, organization, and planning and develops appropriate corrective action. | Bachelor's degree in Computer Science, Information Systems, Engineering, Business or other related scientific or technical discipline and 2-4 years of supervisory experience. | Experience in the structured analysis, design methodologies and design tools (such as IDEF 1x, entity relationship diagrams, and other design techniques), object oriented principles, and experience with the logical and physical functional, operational, and technical architecture of large and complex information systems. Master's degree (in the fields described above ) and 2-4 years specialized experience. |
| SYSTEMS TEST ENGINEER | Performs analysis of documented user requirements and directs or assists in the design of test plans in support of user requirements for moderately complex to complex software/hardware applications. Reviews user application system requirements documentation; designs, defines and documents unit and application test plans; Transforms test plans into test scripts and executes those scripts. May participate in all phases of risk management assessment and software/hardware development under the direction of a Senior Test Engineer. Responsible for ensuring proper execution of test scripts, and documentation of test results in test logs or defect tracking systems. Responsible for ensuring that the test designs and documentation support all applicable client, agency or industry standards, time lines and budgets. Responsible for the development of test data to be used in performing the required tests. | Bachelor's degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution. | Five years of intensive and progressive experience in a computer related field. Three years within the last six calendar years of intensive and progressive experience in performing software testing for moderately complex to complex software hardware applications and/or systems. |
| TECHNICAL WRITER, INTERMEDIATE | Have experience verifying typed manuscripts for omission of material, typing errors, and adherence to documentation preparation standards. | Bachelor's degree in English, Journalism, or related discipline and 2-4 years experience in technical writing for computer/network systems including customer documentation (draft through final document preparation). | |
| TECHNICAL WRITER, SENIOR | Prepares and edits IT/ADP documentation incorporating information provided by customer, specialist, analyst, programmer, and operations personnel. Must have a substantial knowledge of the capabilities of computer systems. Duties include writing, editing, and graphic presentation of technical information for both technical and non-technical personnel. Interprets technical documentation standards and prepares documentation according to standards. Must be capable of working independently. Plans and supervises multiple projects and/or tasks involving a wide range of IT related tasks. | Bachelor's degree in English, Computer Science, Business or other related disciplines and 4-6 years of technical writing or documentation experience. | |
| TELECOMMUNICATIONS MECHANIC / SPECIALIST, INTERMEDIATE | Performs installation, test, troubleshooting, programs, maintenance and repair of digital switching equipment, attendant consoles, power and ringing relay rack, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. Uses advanced knowledge to analyze system failures and other unusual system occurrences to isolate the source of the problem and determine failure causes. | | 2-4 years of experience. |
| TELECOMMUNICATIONS MECHANIC / SPECIALIST, INTERMEDIATE | Performs installation, test, troubleshooting, programs, maintenance and repair of digital switching equipment, attendant consoles, power and ringing relay rack, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. Uses advanced knowledge to analyze system failures and other unusual system occurrences to isolate the source of the problem and determine failure causes. | 2-4 years of experience. | |
| TELECOMMUNICATIONS MECHANIC / SPECIALIST, JUNIOR | Performs installation, test, troubleshooting, programs, maintenance and repair of digital switching equipment, attendant consoles, power and ringing relay rack, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. | 0-3 years of experience. | |
| TELECOMMUNICATIONS MECHANIC / SPECIALIST, SENIOR | Performs installation, test, troubleshooting, programs, maintenance and repair of digital switching equipment, attendant consoles, power and ringing relay rack, miscellaneous telephone, radio, fire alarms, intrusion alarms, and computer data circuits and related apparatus required in the central switching office. Uses advanced knowledge to analyze system failures and other unusual system occurrences to isolate the source of the problem and determine failure causes. | 4-6 years of experience. | |
| TELEPHONE LINEMAN | Constructing and climbing utility poles; stringing cable and electrical wires along poles and towers; splicing and joining together separate pieces of cable; visually inspecting wiring systems and cables; testing systems for functionality and safety; performing preventive maintenance; trimming trees that interfere with power lines. | High school diploma or GED certificate. Valid IBEW journeyman lineman certificate. First Aid or CPR certification, a special driver's license to drive heavy trucks and a traffic flagger card. | |
| TELEPHONE OPERATOR | Operates a single-position telephone switchboard or console, used with a private branch exchange (PBX) system to relay incoming, outgoing, and intra-system calls and acts as a receptionist greeting visitors, determining nature of visits and directing visitors to appropriate persons. Work may also involve other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. May also type and perform other routine clerical work, usually while at the switchboard or console, which may occupy the major portion of the worker's time. | High school diploma. | |
| TEST ENGINEER, JUNIOR | Performs formal system testing activities for particular project or subset of larger project under supervision of experienced test personnel. Supports user requirements for simple to moderately complex software and hardware applications under direction of a Sr Test Engineer. Executes defined test cases and procedures as detailed in test documentation. Collects data and technical information used in developing test documentation. Assist in developing test data. Properly ocuments test results. Participates in selected phases of risk management assessment and software/hardware development under direction of more experienced personnel. Participates in development and proper execution of test scripts. Under the direction of more experienced personnel, may be responsible for ensuring that test designs and documentation supports selected client, agency or industry standards and time lines. Responsible for ensuring that testing conclusions and recommendations are supported by test results. Responsible for or assists in analysis of test results and documents conclusions. | Bachelor's degree from an accredited college or university in computer science, mathematics, or engineering or a mathematics-intensive discipline, or an applicable training certificate from an accredited institution. | Two years of intensive and progressive experience in a computer related field. One year must be experience in performing software testing of simple to moderately complex software hardware applications and/or systems. |